Upon arrival of your order please open your box(s). Inspect your package and notify us immediately if package is damaged or if you have any concerns. If after 30 days your plants show no signs of breaking dormancy, please contact us so we may remedy the problem. Due to different climates and species of plants, breaking dormancy may take longer with some varieties. See Plant Care for what to do when you receive your plants. We will make every effort to ensure you are satisfied with your order. We will ship replacement plant(s) if available; otherwise a refund will be given.
Shipping We ship within the United States only excluding Hawaii and Alaska. Some plants can not be shipped to some states due to Agriculture regulations.
We ship most of our plants Priority Mail, US Post Office. Occasionally we use Fed Ex ground. We have found this to be the most reasonable cost of carriers available. We do offer Fed Ex next day or 2nd day at an additional charge. If you should like that we send your order by Fed Ex services please contact us first before ordering.
We only do a limited amount of mail order and ship during the following months: not work for everyone. Please see the Plant Care page about potting plants if you live in Zones 3-5.
Spring Shipping - Ships in March and April Fall Shipping - Ships in November
Cancellations: We reserve the right to charge a 50% Restocking/Handling fee for all orders over $75.00. Please do not order if you are going to cancel.
Privacy Policy We collect your email address, phone number and street address to process your order. We usually communicate through email for any questions or concerns. We are dedicated to protecting your privacy and do not sell or share any information given, to other organizations. We do on occasion send out an email announcing our new Spring or Fall plants or a special sale. This is usually 2 or 3 times a year. If you do not wish to receive email from Dee's Gardens please let us know. We respect your privacy.
Dee's Gardens website links to other various websites which we try only linking to Website that share a strict privacy policy, but we cannot be responsible for the practices and information on other websites.
Our Web server recognizes each visitor's IP address, and other information to improve our Web page and our internal evaluations. They may collect and use other information as outlined in their privacy policy. Please see Yahoo's Privacy Policy for additional information.
Images on this Site Images on this site are not to be used or copied without the consent of Dee’s Gardens.
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Our Guarantee:
Dee's Gardens guarantees our plants 100% to grow given required light and water. We also guarantee our plants to be true to name.